How to Remove Vivint Outdoor Camera

Overview of Vivint Outdoor Cameras

Vivint offers various outdoor camera models as part of its home security system. These cameras are wireless and work with the Vivint SkyControl panel to provide live video monitoring and motion-activated recording. Some popular Vivint outdoor cameras include:

  • Vivint Outdoor Camera Pro – Offers 1080p HD video, night vision, two-way audio, motion detection, IP65 weather resistance.
  • Vivint Outdoor Camera – Provides 720p HD quality, night vision, two-way talk, motion activated recording.
  • Vivint Doorbell Camera Pro – Doubles as a video doorbell with 1080p video, 180° field of view, night vision, two-way audio.
  • Vivint Ping Camera – Compact and versatile camera with 1080p video, two-way talk, 66ft night vision range.

Vivint outdoor cameras connect to your home’s wifi and are powered by either a rechargeable battery, solar panel, or wired power adapter. The cameras are installed on the exterior of your home and paired with the SkyControl panel.

Reasons for Removing a Vivint Outdoor Camera

There are a few common reasons homeowners need to remove a Vivint outdoor security camera:

  • Camera malfunction – If the camera stops functioning properly, you may need to take it down to troubleshoot the issue or return/replace the camera if it’s defective.
  • Relocating the camera – Homeowners may want to move the outdoor camera to a different spot on their property for better video coverage.
  • Switching security systems – If you decide to change home security companies, you’ll need to remove Vivint equipment including outdoor cameras.
  • Removing cameras permanently – Some homeowners decide to take down outdoor cameras permanently if they no longer want/need video surveillance around their home.
  • Replacing old cameras – Vivint may release upgraded outdoor camera models, in which case you’ll need to swap out the old cameras for the newer versions.

No matter the reason, it’s important to fully disconnect and uninstall Vivint cameras correctly to avoid any issues.

Preparation Before Removing Vivint Outdoor Camera

Before taking down a Vivint camera, there are a few important steps to take:

  • Notify Vivint – Contact Vivint support to inform them you’ll be removing the outdoor camera. They can walk you through the process.
  • Fully charge camera battery – If the camera is battery powered, make sure it is 100% charged. This allows it to transmit a final signal when disconnecting.
  • Have the camera disarmed – Temporarily disarm/disable the camera from recording video in the Vivint app or panel.
  • Turn off power source – For solar or wired cameras, shut off the power source leading to the camera.
  • Gather required tools – Have the tools you’ll need ready for taking the camera down. This usually includes a screwdriver, drill, and ladder.
  • Pick a dry weather day – Select a dry day without rain or storms to work on removing the outdoor camera.

Step-by-Step Camera Removal Process

Once you are ready, follow these key steps to safely remove and uninstall a Vivint outdoor camera:

1. Detach Mounting Hardware

The camera will be attached to your home using a mount plate that is screwed into place. Use a screwdriver to remove the screws and detach the mounting plate from the wall or eavestrough. Take care not to drop the camera when removing screws.

2. Disconnect Cables and Power

Unplug any exterior power cables or solar panel wires leading to the camera. For battery powered cameras, this step is not needed.

3. Take Down Camera

With the mounting plate detached, you can now gently take down the Vivint camera. Make sure to have a firm grip when removing it from the installation area.

4. Open Vivint App

In the Vivint app or panel menu, find the option to delete or remove devices. Select the Vivint camera you took down.

5. Delete Camera from System

Follow the on-screen prompts to fully delete the Vivint outdoor camera from your home’s security system. Confirm when asked.

6. Power Down and Store Camera

Turn off the power on the camera if not already done and safely pack it away for storage, return, or replacement.

7. Restore Mounting Surface

Patch up any holes or marks left on the installation area from removing the camera mounting hardware. Repaint or touch up the area as needed to restore the surface.

Once these steps are completed, the Vivint outdoor camera is fully removed from your home security setup. Follow recycling instructions for disposing of any camera components. Contact Vivint support if you have any issues or questions in removing cameras.

Frequently Asked Questions

Can I remove a Vivint camera myself?

Yes, homeowners can safely remove Vivint outdoor cameras on their own by following the proper steps. Vivint does recommend contacting their support for guidance when taking cameras down.

Will Vivint cameras still record after being removed?

No, once a Vivint camera is deleted from your account and powered down, it will no longer record or transmit video. The recordings are removed from the cloud and panel.

What do I do with the camera after removing it?

You can either store it, return it to Vivint if defective, recycle it if replacing models, or properly dispose of it if no longer needed. Vivint may charge a non-return equipment fee if not sent back.

What if I can’t detach the mounting hardware?

If you’re unable to remove the mounting screws or plate, contact Vivint support for assistance. Don’t attempt to pry or break the equipment off the installation surface.

How can I permanently disable the camera?

To permanently disable a Vivint camera, delete it from your Vivint account, power it down, remove any batteries, and open up the casing to access the wiring and disconnect components. This renders it unusable.

Conclusion

Removing outdated or unneeded Vivint outdoor cameras requires pre-planning, proper tooling, and methodical steps for a smooth process. Always make sure to power down, uninstall, and delete cameras fully from your Vivint system. If reinstalling equipment in the future, take care to place mounting hardware in optimal positions for security coverage. With the right approach, homeowners can safely DIY the removal of Vivint outdoor cameras. Contact their customer support if any issues arise.


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